Question 1

What is Crush?

Accepted Answer

Crush is a free app that pays you for sharing your everyday shopping, like your receipts and (if you choose) your card purchases. You earn digital rewards that are truly yours to keep. There are no points that expire, and no company that can take them away.

Question 2

Is Crush really free?

Accepted Answer

Yes, it is 100% free. There is no subscription, no sign-up fee, and no catch. Crush stays free thanks to anonymous, big-picture shopping trends. Your identity is always stripped out, so nothing is ever tied to you personally, and you stay in control of what you share.

Question 3

Do I need to know anything about crypto?

Accepted Answer

Not at all. You can use Crush from start to finish without ever thinking about crypto. Your rewards sit in a simple wallet inside the app, and the app takes care of the technical parts for you.

Question 4

How do I start earning?

Accepted Answer

Take a photo of a receipt, or connect a debit or credit card to earn automatically when you shop. You can do one or both. The more shopping you share, the more you earn.

Question 5

Is my information safe?

Accepted Answer

Yes. Your information is protected with strong, bank-level security. It is only ever used as anonymous, grouped-together trends, never anything tied to you personally. You are always in control of what you share.

Question 6

What are the ways to earn?

Accepted Answer

There are three easy ways: snap photos of your receipts, connect a card to earn automatically on purchases, or take photos of products on store shelves while you shop. Each one you do adds rewards to your balance.

Question 7

How do I scan a receipt?

Accepted Answer

Tap Scan, then take a clear photo of your whole receipt after you check out. Make sure the store name, the date, and the total are all easy to read and in focus.

Question 8

Why was my receipt not accepted?

Accepted Answer

Usually it was blurry, cut off, already submitted, or not a real store receipt. Take a fresh photo of the full receipt in good light, with all four corners showing, and try again.

Question 9

How do I connect a card?

Accepted Answer

In the app, choose to link a debit or credit card. Once it is connected, you earn automatically on your purchases without any extra steps. You can remove it any time you like.

Question 10

Is connecting my card safe?

Accepted Answer

Yes. Cards are linked through Plaid, the same trusted, industry-standard service used by many of the banking and budgeting apps you already know. Crush never sees or stores your card number or your bank password. Your purchase information is only ever used to give you rewards.

Question 11

What is shelf scanning?

Accepted Answer

It is a bonus way to earn while you shop. You take a photo of products on a store shelf, which helps show what is in stock and what it costs. You get rewards for the photos you share.

Question 12

What is the daily goal?

Accepted Answer

It is a small daily target, like scanning a few receipts. Hitting it keeps your daily streak alive, and the longer your streak runs, the bigger the bonus multiplier you earn on your rewards. A quick scan each day quietly grows what you make.

Question 13

When do I get paid?

Accepted Answer

Your rewards are added on a regular schedule, after your shopping has been checked. You will watch your balance grow right inside the app. There is no minimum amount needed to start earning.

Question 14

Where do my rewards show up?

Accepted Answer

In your balance inside the app, and in your wallet. Every reward you earn is yours to keep, send, or simply hold on to.

Question 15

Do my rewards ever expire?

Accepted Answer

No, never. Your rewards are yours to keep. They do not disappear if you take a break, and nobody can take them away from you.

Question 16

What is Boost?

Accepted Answer

Boost lets you set aside some of your rewards for a chosen amount of time to earn more. You get a thank-you bonus for boosting, plus a higher rate on everything you earn from receipts and cards. The longer you boost, the bigger the bonus.

Question 17

Where are my rewards kept?

Accepted Answer

In your own wallet inside the Crush app. Your rewards are a digital token called CRUSH. Think of the wallet as a private pocket that only you can open.

Question 18

Is the wallet really mine?

Accepted Answer

Yes, fully. The wallet is truly yours, and only you control it. The Crush team has no control over it, so we cannot freeze it, move your rewards, or undo anything for you. That also means you are responsible for whatever you do from your wallet, so anything you send is final and worth double-checking before you send.

Question 19

What if I get a new phone?

Accepted Answer

Just sign back into Crush on your new phone with the same login, and your wallet comes right back with you. Keep your login safe, since it is how you reach your rewards.

Question 20

Can I send my rewards to someone else?

Accepted Answer

Yes. You can send CRUSH from your wallet to another Solana wallet address. One important thing to know: sends are final and cannot be reversed, so always double-check the address before you tap send.

Question 21

Why won't the Send button work?

Accepted Answer

It usually means the address is not a valid Solana wallet address. A common mix-up is pasting an Ethereum address (those start with 0x), which will not work here, because Crush runs on the Solana network. Paste a full Solana address and the button will turn on.

Question 22

I sent rewards and the other person didn't get them. What happened?

Accepted Answer

In almost every case the rewards did arrive. The usual cause is the other person checking the wrong wallet or the wrong network. Sends cannot be undone, so the address and network need to be correct before sending. If you are still unsure, contact support and we will help you check.

Question 23

Why won't my transfer go through?

Accepted Answer

Moving tokens on Solana needs a tiny amount of SOL to cover the network fee, a little like a stamp on an envelope. If a transfer will not complete, not having that small amount of SOL is the most common reason. Reach out to support if you would like a hand.

Question 24

Can I see my past transfers?

Accepted Answer

Yes. Crush runs on a public blockchain, so every transfer is recorded permanently and can always be looked up. Inside the app there is a link that opens your wallet's history in a blockchain explorer, where you can see all your past transfers any time.

Question 25

How do I cash out my rewards?

Accepted Answer

A simple, one-tap cash-out to your bank is on the way. In the meantime, you can already cash out today in a few short steps. First, in the app, use Swap to exchange your CRUSH for USDC, which is a digital dollar that aims to always be worth one US dollar. Next, send that USDC to a crypto exchange you use. Then sell it there for regular dollars and withdraw the money to your bank. To keep rewards fair and healthy for everyone, cash-out grows in a steady, measured way, so it works best a little at a time rather than all at once. We will let you know in the app the moment the easy in-app cash-out is ready.

Question 26

Can I send my rewards to Coinbase or another exchange?

Accepted Answer

You usually cannot send CRUSH straight to an exchange, because most exchanges do not list CRUSH yet. The simple workaround is to first use Swap in the app to exchange your CRUSH for USDC, and then send that USDC to your exchange, since exchanges widely support USDC. From there you can sell it for regular dollars and withdraw to your bank. Just make sure you are sending to a USDC address on the Solana network, because sends are final.

Question 27

How do referrals work?

Accepted Answer

Share your personal invite link from the app. When a friend joins through your link and gets started, you earn a referral bonus as our way of saying thanks for spreading the word.

Question 28

What data does Crush collect?

Accepted Answer

Mainly your shopping: the receipts you snap and, if you connect a card, your purchases. That is what earns you rewards. It is only ever used as anonymous, grouped-together trends, never anything tied to your name.

Question 29

Can I delete my account and data?

Accepted Answer

Yes. You are always in control of your information. If you would like to remove your account or your data, reach out from the Help section in the app and we will take care of it.

Question 30

I am not earning rewards. What should I check?

Accepted Answer

First, make sure your email is verified in the app, since that unlocks earning. Then check that your receipts are clear and accepted, or that your card is still connected. If everything looks right and you are still stuck, contact support and we will look into it with you.

Question 31

How do I get help?

Accepted Answer

Start here in the FAQ, since most answers are above. If you still need a hand, tap Contact support in the Help section of the app and our team will get back to you.

Frequently Asked Questions About Crush Rewards

Getting started

Earning rewards

Your rewards and payouts

Your wallet

Sending and receiving

Cashing out

Referrals

Your account and privacy